# For enterprise > Canonical: https://skedsocial.com/solutions/enterprise Enterprise social media management with SOC 2 Type 2, SAML SSO, role-based permissions and audit logs. Without the enterprise-suite bloat, or the enterprise-suite invoice. ## The team picks a tool. Security asks eight questions. Enterprise social media management software adds the controls a security review asks for: SAML SSO, role-based permissions, audit logs, and SOC 2 Type 2 certification, on top of scheduling and approvals. ### Enterprise rollouts stall in three predictable places. - **Compliance-ready by default** – SOC 2 Type 2. DPA and sub-processor list on request. Detailed audit logs exportable on demand. - **SSO + role-based permissions** – SAML SSO on Custom plans. SCIM user provisioning. Granular access by brand, region, or account group. - **Dedicated success + migration** – Assigned CSM, SLA-backed response times, and hands-on migration from Hootsuite, Sprout, Falcon or Khoros. What the rollout looks like ### Enterprise rollout in four phases. From the signed MSA to the first board report, one phase per week. 1. Kickoff + SSO – Assigned CSM scopes the rollout. SAML SSO configured. User groups mapped to brands or regions. (Every user can log in with SSO.) 1. Migration – Scheduled queue, saved replies, media library, approval chains imported from Hootsuite, Sprout, Falcon or Khoros. (Legacy tool stays on read-only for 14 days as a safety net.) 1. Training + approvals – Role-based training for marketing, comms, and legal. Approval chains configured per brand, per region, or per campaign. (First content published through the new chain.) 1. Reporting + handoff – Custom report templates built. Auto-send schedules configured. Handoff to CSM for ongoing success support. (First branded board report delivered to your inbox.) For procurement ### Enterprise terms, without the enterprise friction. Annual billing, custom contract terms, data-residency options on Custom plans. Signed MSA / DPA / sub-processor list available before the first invoice. - SOC 2 Type 2 certified (NDA report) - SAML SSO + SCIM provisioning - Signed DPA + sub-processor list - Dedicated Customer Success Manager ## Support that scales with you. Custom plans include dedicated success, SLA-backed response times, and migration assistance when you're leaving a legacy suite. No tiered-support upsell game. Built for the enterprise stack ### Workflow that respects your hierarchy. - **Approval chains that stall posts for days.** – Legal, brand, executive: every post needs three sign-offs and four reminders. By the time the post ships, the moment has passed and the engagement window is closed. - Average enterprise post: 3 reviewers, 2.5 days - Email approval threads lose context - Reminders fall through the cracks - **Approval flows built for the way enterprises actually work.** – Define reviewer chains per channel, per region, per audience. Auto-route posts to the right reviewer based on tags. Re-route on absence. Every approval lives next to the post, not in someone's inbox. - Multi-step approval chains per post type - SSO + role-based access for governance teams - Audit log of every reviewer action - **Posts ship on time, with the right sign-off.** – The legal-team queue gets cleared in hours, not days. Brand reviewers see only what they need. Executives sign off from mobile. Posts ship in the moment they were planned for. - Review cycle time reduced 60% on average - SOC 2 Type 2, GDPR-compliant - Dedicated CSM for enterprise accounts ### Built for the procurement + governance stack. - **SSO + RBAC** – SAML SSO. Role-based access control. SCIM provisioning. SOC 2 Type 2 certified, GDPR-aligned. - **Multi-step approval chains** – Define approver chains per region, per channel, per content type. Re-route on absence. Audit log per post. - **Audit log + export** – Immutable activity log per workspace. CSV / JSON export for compliance reviews. Retention policies configurable. - **Multi-region governance** – Per-region content rules. Channel restrictions per region. Approval routing follows region tags. - **Executive dashboards** – Per-region, per-brand, per-business-unit roll-ups. Self-serve dashboards for executive sponsors. - **Dedicated CSM** – Custom plans ship with a dedicated customer success manager and quarterly business reviews on cadence. Enterprise teams shipping on Sked > Public trust is a huge part of our communications, and Sked has been incredible for helping us deliver that. > > – Lindsay Forbes Governance built in ### Approvals and roles your brand team trusts Route every post through the right reviewers before it reaches a channel. ### Best enterprise social media management platform? Sked Social is an enterprise social media management platform that clears a security review without the enterprise-suite bloat. It is SOC 2 Type 2 certified and offers SAML SSO, SCIM user provisioning, role-based permissions, and audit logs on Custom plans. Scheduling, approvals, and reporting sit on top. - SOC 2 Type 2 certified - SAML SSO, SCIM provisioning, and role-based permissions on Custom plans - Audit logs on Custom plans - Onboarding migrates from Hootsuite, Sprout, Falcon, or Khoros in two to four weeks ## Questions about Sked for enterprise ### Is Sked Social SOC 2 certified? Yes, SOC 2 Type 2 certified. Report available under NDA. Third-party pen-tested annually. ### Do you offer SSO and SCIM user provisioning? SAML SSO on Custom plans. SCIM user provisioning for automated joiner/leaver workflows. Google Workspace, Okta, Azure AD and Auth0 all supported. ### Who handles migration from our legacy suite? Our onboarding team. We import your scheduled queue, saved replies, media library and users from Hootsuite, Sprout, Falcon or Khoros. Typical switch lands in 2–4 weeks. ### What's the data retention policy? Configurable on Custom plans. Default retention follows platform data-processing agreements. DPA, sub-processor list, and data-residency options available on request. ### What does Sked Social's audit log capture? Audit logs are available on Custom plans and record approval actions and content status changes across the workspace. Retention is configurable on Custom; default retention follows platform data-processing agreements.