# For healthcare > Canonical: https://skedsocial.com/solutions/healthcare Social media management for healthcare: compliance-aware review flows, credential-locked asset libraries, and audit trails detailed enough for regulators. ### Built for the constraints healthcare marketers live under. - **SOC 2** – Type 2 certified - **94%** – CSAT rating - **90s** – Average first response - **10,000+** – marketers trust Sked ## In healthcare, the compliance team is the bottleneck. Social media management for healthcare adds a review chain in front of publishing. Medical, legal, and marketing sign off before anything patient-facing goes live. Every approval is logged for regulators. ### Three safeguards worth building the workflow around. - **Review-first workflow** – Nothing publishes without the chain you configure: medical, legal, marketing. Every step logged with timestamp. - **Credential-locked assets** – Role-based access to approved imagery and copy. No off-brand visuals. No off-label claims. No surprise publish. - **Full audit trail** – Who approved what, when. Export the trail as CSV or PDF whenever legal or regulators ask. ## Patient trust is the product. Treat it that way. Healthcare teams run Sked because the review-chain audit is the product, and the social media is what you get to publish once that audit passes. Built for clinical environments ### Compliance-aware social, without the bottleneck. - **Every patient-facing post needs a compliance review.** – Clinical claims, patient stories, before-and-afters: each one is a potential HIPAA, FDA, or AMA-guideline issue. The compliance team is the bottleneck, and they should be. - Stories with patient details need explicit consent records - Treatment claims need medical-officer sign-off - Wrong post = potential breach + reputational hit - **Approval portals built for clinical sign-off.** – Route every patient-facing post to your medical officer or compliance lead. Attach consent docs to specific posts. Maintain an immutable audit trail. Reviewers see exactly what's at stake before they click approve. - Per-post consent-doc attachment - Audit trail exports for compliance reviews - Restricted-content tagging at the post level - **Patient-facing posts ship faster, without the bottleneck.** – Compliance review becomes a workflow step, not a Slack thread. Posts that are clearly safe ship in hours. Posts that need scrutiny get it. Your medical officer reviews from a single inbox, not eight platforms. - Average review cycle down from days to hours - Single source of truth for every compliance decision - Re-usable approved templates per service line ### Compliance-aware tools for patient-facing social. - **Per-post compliance review** – Route patient-facing posts to your compliance officer. Approve / request changes / annotate, all in-line on the post. - **Consent-doc attachment** – Attach signed patient-consent docs to specific posts. Reviewers see the consent before they approve. - **Restricted-content tagging** – Tag posts as treatment-claim / patient-story / general. Route each to the right reviewer automatically. - **Audit trail export** – Immutable audit trail per post. CSV export for HIPAA / FDA / AMA-guideline compliance reviews. - **Multi-clinic workspaces** – One workspace per clinic. Centrally-managed brand templates. Local-clinic posting cadence preserved. - **Approved templates** – Pre-approved post templates per service line. Local clinics post within guardrails. Compliance pre-cleared. - **Health awareness month scheduling** – Plan awareness-month campaigns once (World Mental Health Day, Heart Month, Breast Cancer Awareness) and let Sked auto-publish across Instagram, Facebook, TikTok, LinkedIn, and Google Business on the dates that matter. See it in Sked ### Every post cleared before it goes live. Compliance-aware approval chains route each post to the right reviewer (clinical, legal, brand) with a full audit trail, so nothing patient-facing publishes without sign-off. Healthcare brands on Sked > I love how clean and easy to use Sked is, other platforms feel overwhelming. Plus Sked has much more features and capabilities! Not to mention outstanding customer service. > > – Alex Carter ### Best social media management tool for dental or healthcare practice groups? Sked Social is social media management software for dental and healthcare practice groups. Every post routes through a medical, legal, and brand review chain, with credential-locked assets and a full audit trail. It is a SOC 2 Type 2 certified marketing tool that does not process protected health information. - Medical, legal, and brand review chain before publish - Credential-locked asset libraries - Full audit trail on every approval - SOC 2 Type 2 certified ## Questions about Sked for healthcare ### Is Sked HIPAA-compliant? Sked is a marketing platform, so it doesn't process PHI. We provide compliance-aware review workflows, credential-locked asset libraries and a complete audit trail so your team can keep PHI out of social content. ### How do approval workflows handle medical review? Multi-stage approval chains. Configure separate legal, medical and marketing reviewers per post or campaign. Every approval is logged with a timestamp and user. ### Can we restrict access to approved asset libraries? Role-based access to media libraries. Legal locks out-of-date imagery. Compliance locks off-label copy. Marketing pulls from the green-light library only. ### What audit logs are available for regulators? Full audit trail of every approval, edit and publish event. Export as CSV or PDF when legal asks. SOC 2 Type 2 certified underpinning.