Contact
Real humans on the other end of every message.
Tell us what you need and we'll route you to the right person. Existing customer? Our support team has a 94% CSAT rating and answers around the clock from Sydney, London and New York.
Already a customer? Start an in-app live chat for a reply in about four minutes, or search the Help Centre.
Pick the quickest route
Three lanes, one team.
Sales inquiries
Want to know if Sked fits your team? Book a 20-minute demo tailored to your workflow. Prefer to write? Email sales@skedsocial.com.
Book a demo →Existing customer support
In-app chat replies in ~4 minutes during business hours. 24/7 coverage from Sydney, London, NYC. Or email support@skedsocial.com.
Email support →Knowledge base
Walkthroughs, tutorials, integrations docs. Searchable at help.skedsocial.com.
Visit the knowledge base →
Based in
Melbourne. Global coverage.
Sked is headquartered in Melbourne, Australia. Our support team covers every timezone so there's a real human on shift when you need one. Press, partnerships and affiliate enquiries: partnerships@skedsocial.com.
Answers before you get in touch
How fast does Sked support reply?
In-app chat replies in about 4 minutes during business hours, with 24/7 coverage from Sydney, London, and New York. Support holds a 94% CSAT rating.
How do I reach the sales team?
Book a 20-minute demo tailored to your workflow, or email sales@skedsocial.com if you would rather write first.
Where is Sked based?
Sked is headquartered in Melbourne, Australia, and the support team covers every timezone so a real human is on shift when you need one.
Can I get answers without contacting support?
Yes. The knowledge base at help.skedsocial.com has searchable walkthroughs, tutorials, and integration docs for self-serve answers.
Who handles partnerships and press?
Email partnerships@skedsocial.com for press, partnerships, and affiliate enquiries.
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