Powerful social listening, made simple

Uncover brand sentiment, understand your audience, and outpace competitors with AI-driven insights, and easy, presentation-ready reports—all in one, actionable social listening.
Coming early 2025 to all new Sked Social plans.
SOCIAL LISTENING visualiseD across ALL YOUR channels
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Powerful social listening made simple with Sked Social
Multi-channel analytics with Sked Social
Brand Sentiment
Track, analyze, and visualise brand sentiment with AI-powered insights, trend monitoring, influencer analysis, and campaign-specific sentiment reports.

All in a single, presentation-ready platform.
Competitor insights with Sked Social
Cross channel Audience Analytics
Gain a complete view of your audience across channels with detailed demographic mapping, best time(s) to post, using presentation-ready reports to elevate your brand strategy.
Custom reports with Sked Social
Beat the competition
Use AI to deliver competitor insights, tracking up to 20 rivals on audience engagement, strategy, and posting trends— all visualised through side-by-side benchmarks you can easily share with stakeholders.
Custom reports with Sked Social
AI–enabled Analysis
Sked uses AI to automatically evaluate social listening sentiment, audience and competitor insights in seconds.
Custom reports with Sked Social
Custom Reports
Create presentation ready PDF reports of your social listening sentiment, audience and competitor insights in moments – Ready to share with your team.
Brand sentiment analytics with Sked Social

Brand sentiment

Effortlessly track, analyse, and visualise brand sentiment across social channels with trend monitoring, influencer analysis, and campaign-specific sentiment reports—all in a single platform.
Deep audience analytics with Sked Social

Deep audience analytics

Gain a complete view of who’s seeing and engaging with your content across channels with detailed demographic mapping and insights into when your audience is watching so you know the best times to post.
Comprehensive competitive analysis with Sked Social

Size up the competition

Stay ahead by tracking up to 20 rivals. See their audience engagement, strategy, and posting trends— all visualized  side-by-side so you can benchmark against your own data and share with stakeholders.
AI assistance in tracking and analytics synthesis with Sked Social

AI assistance

Use AI to better understand your social listening sentiment, audience and competitor insights, and trends in seconds.
Custom reports with Sked Social

Custom reports

Create presentation-ready PDF reports of your social listening sentiment, audience and competitor insights in moments—ready to share with your stakeholders.

Join the 10,000+ agencies and multi-location franchises who love Sked

Sentiment, audience and competitor analysis—made easy

BRAND SENTIMENT

Understand the sentiment of your brand across different social channels

Visualize sentiment change over time and monitor for trends on all your channels—not just one.
Analyse which influencers are talking about your brand.
Track which content types or campaigns drive the most positive or negative sentiment across your channels.
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See brand sentiment broken down across different channels
See how gender differs across each social channel
AUDIENCE ANALYTICS

Visualize your audience across channels and social accounts

Map your audience across country, city and timezone—regardless of where they follow your brand.
Understand who and when your brand content is being viewed.
See the channels your ideal customers are already following and engaging with you on to inform investment decisions.
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TRACK COMPETITORS

Monitor up to 20 competitors alongside your social accounts

Benchmarking across up to 20 competitors individually or as a group—no black box "industry benchmarks" here.
Track your competition's audience, content, engagement and posting habits.
Monitor competitor trends over time to see where you can adjust your social strategy to outperform.
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Outperform your goals and competitors with Sked Social
Generate and share instant reports with Sked Social
SOCIAL LISTENING REPORTS

Share beautiful social listening reports to stakeholders

Download presentation-ready PDF reports in one click.
Build custom reports with on-point AI commentary that you can ship as is or fine-tune with your own insight.
Keep leaders and clients in the loop by sharing view-only access to relevant dashboards with a link that expires when you want it to.
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Start your social listening journey today—without all the fluff

You've got questions, we've got answers

What is social listening?

Social listening is monitoring and analysing your brands social media channels to understand the sentiment and what people are saying about your brand, product, industry or topic. Social listening isn't simply tracking mentions or hashtags; it helps you gain a deeper insight into customer sentiment, trends, emerging issues, your audience and competitors.

Which platforms are supported in social listening?

Social listening will support Instagram, Facebook, LinkedIn, TikTok, YouTube and Threads. The support may vary across the brand sentiment, audience and competitor sections of social listening with social platforms making different data available.

When will social listening launch in Sked Social?

Sked's social listening feature will begin rolling out early 2025. We will continue to develop social listening, adding more features over time after the initial launch based on customer feedback.

Is social listening included on all plans?

All Sked plans will have some access to social listening features, with the depth of detail and capability varying across each plan.

Unlike competitors, Sked is aiming to give all plans some social listening functionality – listening isn't only for huge enterprises.

Some legacy plans or grandfathered customers may have limited Social Listening features, with details to be communicated to you in early 2025 at launch.