Keep brand reputation spotless with Sked’s social listening and engagement tools

Monitor brand sentiment, manage reviews, and stay on top of comments, DMs, and mentions—all from one powerful platform.
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Complete reputation management with Sked Social
Seamless engagement to DMs, tagged posts and reviews all from Sked Social
Engage seamlessly
Reply to comments, DMs, tagged posts, and reviews—all in one place. Sked’s unified inbox ensures you never miss a message.
Respond to Google Business Profile directly from Sked
Manage reviews
Show customers that you handle feedback efficiently and professionally by responding to Google Business Profile reviews directly from Sked.
Track and report on brand sentiment with Sked's social listening
Monitor sentiment
Track brand sentiment in real-time and tackle potential PR issues before they escalate. Sked’s social listening tools keep you ahead of the conversation.

A complete reputation management hub for social media teams

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Trusted by social media
pros worldwide

Respond quicker

Sked’s unified inbox brings all interactions into one streamlined workspace. No more juggling notifications or switching between apps.
Skip the chaos of notifications and multiple apps—tackle every message from one place.
Assign tasks to team members and collaborate with unlimited seats.
Use internal comments to craft the perfect response in high-stakes situations as a team.
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Engage all your DMs in a central location with Sked Social

Monitor sentiment

Stay ahead of brand perception shifts with Sked’s AI-powered social listening.
Instantly analyze audience sentiment, competitor insights, and trends.
Track sentiment changes over time, across all your social channels. 
Share insights effortlessly—send view-only dashboard links that expire when you choose.
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Manage reviews

Sked integrates with Google Business Profile, so you can track and respond to reviews without leaving your dashboard.
Respond to reviews from the same inbox as your other social channels.
Save time with AI-generated responses tailored to each review.
Stay organized with tags, filters, and the ability to hide completed messages.
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Manage google reviews directly from Sked's Inbox

Plug into power with Sked's integrations

Sked Social integrations with Instagramsked social integration with tiktoksked social integration with facebooksked social integration with linkedinsked social integration with youtube sked social integration with google business profilesked social integration with x (formerly twitter) sked social integration with pinterestsked social integration with canvasked social integration with frontifysked social integration with dropboxsked social integration with google driveSked Social integrations with ZapierSked Social integrations with Snapchat

Unlimited seats and smooth collaboration tools are just the start

“Possibly the biggest game-changer is Sked's approvals flow. My clients have been on a tour of approvals processes with me and we all agree, Sked's approvals process is the most user-friendly and best for team collaboration.”
Jenessa S.
SMALL-Business
“Sked has been fantastic for our company in managing our SM and Google presence. It has also reduced our time spent with manual processes, allowing us to serve our clients better and giving them more value so we can keep our fees conservative and put our focus on high-value business development opportunities.”
Sarah P.
SMALL-Business
“Sked Social is an excellent social media management tool that has greatly simplified the process of scheduling and managing content across multiple platforms.“
Conor B.
Mid-Market

Strengthen your brand—no heavy lifting required

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You got questions, we've got answers

What is social listening?

Social listening is monitoring and analysing your brands social media channels to understand the sentiment and what people are saying about your brand, product, industry or topic. Social listening isn't simply tracking mentions or hashtags; it helps you gain a deeper insight into customer sentiment, trends, emerging issues, your audience and competitors.

Is social listening included on all plans?

All Sked plans will have some access to social listening features, with the depth of detail and capability varying across each plan.

Unlike competitors, Sked is aiming to give all plans some social listening functionality—listening isn't only for huge enterprises.

Some legacy plans or grandfathered customers may have limited Social Listening features, with details to be communicated to you in early 2025 at launch.

Which channels can I add to Sked’s all-in-one inbox?

Platforms supported by Sked’s unified social media inbox include Instagram, Facebook, TikTok comments, LinkedIn, and Google Business Profile.

Which types of interactions can I manage in Sked’s social inbox?

Sked Inbox currently supports the following types of social interactions and messages:

  • Instagram direct messages, story mentions, post comments and tagged posts
  • Facebook Pages direct messages, mentions and comments on posts
  • TikTok comments
  • LinkedIn Company page comments and mentions
  • Reviews on Google Business Profile locations and questions posted to your profile

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