Engage your audience without missing a beat with Sked’s social media inbox

Use Sked’s consolidated inbox to answer comments, DMs, and tagged posts across all your key channels—all from one simple interface.
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Engage all your DMs in a central location with Sked Social

Reply faster and build deeper connections with an easy-to-use social media inbox

Multi-channel analytics with Sked Social
Team up
Use internal comments and team tagging to easily prioritize, assign, and respond to messages, comments and reviews.
Competitor insights with Sked Social
Engage faster
Win your audience over with quick, thoughtful replies to DMs, comments, and mentions. Speed up your workflow with one-click responses and AI-powered suggestions.
Custom reports with Sked Social
Source content
Save UGC from mentions and tagged posts to your Sked Library with a couple of clicks—no need to leave the inbox.

One unified social inbox for all your key channels

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Sked Social integrations with Instagramsked social integration with tiktoksked social integration with facebooksked social integration with linkedinsked social integration with google business profilesked social integration with youtube sked social integration with x (formerly twitter)

Helping social media teams globally

Respond quicker

Save time, stay organized, and never miss a message.
Create auto-reply templates for one-click responses to FAQs.
Speed up your workflow with AI-assisted replies that feel human.
Skip the chaos of notifications and multiple apps—tackle every message from one streamlined inbox.
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Track performance with Sked Social
Stay on top of your inbox with Sked Social

Work smarter

Stay on top of your inbox with tools that make it easy to work as a team.
Organize effortlessly by tagging, filtering, and hiding completed messages
Assign tasks to team members and collaborate with unlimited seats
Use internal comments to craft the perfect response in high-stakes situations as a team
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Repurpose tagged posts

Turn mentions into content gold with a couple of clicks.
See every post you’ve been tagged in, delivered straight to your inbox.
Save UGC directly to your content library.
Keep captions and user attributions intact, so your content always has the context it needs.
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Outperform your goals and competitors with Sked Social

A stronger community starts with a smarter inbox

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Everything you need to streamline audience engagement

Unified inbox with Sked Social

Unified inbox

Manage interactions from Instagram, Facebook, TikTok, LinkedIn, and Google Business Profile—all in one simple, organized stream.
Team tagging with Sked Social

Team tagging

Help the right people respond faster by assigning important messages to specific team members, ensuring nothing slips through the cracks.
Collaborate on team comments with Sked Social

Team comments

Collaborate seamlessly with internal comments to craft perfect responses for high-stakes or sensitive situations.
Response templates with Sked Social

Response templates

Reply faster to FAQs by building templated responses that let you handle repetitive queries in just a click.
Automated AI responses with Sked Social

AI responses

Save time with AI-assisted responses that feel personalized and authentic.
UGC library with Sked Social

UGC library

Get notified when people tag you in posts and easily import any UGC into Sked Library, complete with captions and user attribution.
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Made for teams that manage it all

Agencies

Stay on top of client accounts by managing all messages across platforms in one unified stream.

Agency features
Multi-location brands

Ensure every location’s audience gets fast, localized responses with streamlined team communication.

Multi-location features
Enterprise brands

Strengthen your brand with consistent, high-quality customer communication across every channel, powered by scalable tools and seamless team collaboration.

Track performance with Sked Social

Hear it from Sked customers

“Possibly the biggest game-changer is Sked's approvals flow. My clients have been on a tour of approvals processes with me and we all agree, Sked's approvals process is the most user-friendly and best for team collaboration.”
5 star rating from Janessa
Jenessa S.
SMALL-Business
“Sked has been fantastic for our company in managing our SM and Google presence. It has also reduced our time spent with manual processes, allowing us to serve our clients better and giving them more value so we can keep our fees conservative and put our focus on high-value business development opportunities.”
A loyal Sked 5 star customer
Sarah P.
SMALL-Business
“Sked Social is an excellent social media management tool that has greatly simplified the process of scheduling and managing content across multiple platforms.“
A loyal Sked 5 star customer
Conor B.
Mid-Market

Take control of your conversations

Save time, improve response speed, boost collaboration and never miss a beat.
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You got questions, we've got answers

Which channels can I add to Sked’s all-in-one inbox?

Platforms supported by Sked’s unified social media inbox include Instagram, Facebook, TikTok, LinkedIn, and Google Business Profile.

Which types of interactions can I manage in Sked’s social inbox?

Sked Inbox currently supports the following types of social interactions and messages:

  • Instagram direct messages, story mentions, post comments and tagged posts
  • Facebook pages direct messages, mentions and comments on posts
  • TikTok comments
  • LinkedIn Company page comments and mentions
  • Reviews on Google Business Profile locations and questions posted to your profile

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How do I assign messages to other team members in Sked’s social inbox?

Click on a conversation in Sked Inbox, then click on the Assign conversation icon on the top right of the conversation window, and select a team member from the dropdown list.

How do I add internal comments to messages in Sked’s social inbox?

To leave team comments in Sked Inbox, toggle the Internal comment option in the Reply box. To tag a team member, type @ to select from the internal user list.