With a centralized inbox, you'll never miss a beat

With Sked Social’s centralized inbox, you can view and respond to comments, DMs, and tagged posts all from one dashboard. No more switching between apps or juggling login credentials.

Sked makes it easy to collaborate with internal notes, conversation assignments, and saved conversations so the right people handle the right messages. Plus, with AI-assisted responses, your team can keep engagement fast and efficient—so you never miss a beat!
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Sked's all-in-one powerful centralized inbox

Reply faster and build deeper connections with an easy-to-use social media inbox

Multi-channel analytics with Sked Social
Team up
Use internal comments and team tagging to easily prioritize, assign, and respond to streamline teamwork.
Competitor insights with Sked Social
Engage faster
Win your audience over with quick, thoughtful replies to DMs, comments, and mentions. Speed up your workflow with one-click responses and AI-powered suggestions.
Custom reports with Sked Social
Source content
Save UGC from mentions and tagged posts directly to your Sked Library with just a couple of clicks—no need to leave the inbox.

A centralized inbox for all of your social media profiles

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Trusted by world-class brands
across the globe

View all your messages in one place

Stay on top of conversations with centralized inbox software that keeps everything organized. Sked flags messages with platform icons, account tags, and message types—eliminating any confusion and making it easy to filter your inbox by platform or message type.

Need to loop someone in? Save or assign messages in just a few clicks to ensure they reach the right team member. If a response requires upper management approval, you can route it instantly to the appropriate person.
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Track performance with Sked Social
Track performance with Sked Social

Real-time message visibility

Stay organized and save time: Sked's centralized inbox tool shows incoming messages instantly, so you never miss an important conversation. Create auto-reply templates for one-click responses to FAQs, simplify your workflow with AI-assisted replies that feel human, and eliminate the chaos of juggling multiple apps and notifications.
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Seamless collaboration

Tired of teams working in silos or dealing with endless email chains? Sked's unified inbox solution makes teamwork easy. With unlimited seats, you can assign tasks, tag stakeholders, and use internal comments to refine high-stakes responses as a team. Plus, filter and hide completed messages to keep your inbox tidy and campaign planning on track.
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Stay on top of your inbox with Sked Social
Outperform your goals and competitors with Sked Social

Repurpose tagged posts

Turn mentions into content gold with minimal effort. See every post you're tagged in and save it directly to your UGC Library—captions and user attributions included—all from your inbox.
See every post you’ve been tagged in, delivered straight to your inbox.
Save UGC directly to your content library.
Keep captions and user attributions intact, so your content always has the context it needs.
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A stronger community starts with a smarter inbox

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Everything you need to streamline audience engagement

Unified inbox with Sked Social

Centralized communication

Sked’s team inbox helps you manage customer interactions from Instagram, Facebook, TikTok, LinkedIn, and Google Business Profile—all in one simple, organized stream.
Team tagging with Sked Social

Team tagging

Maximize team performance by assigning important messages to specific team members, ensuring nothing slips through the cracks.
Collaborate on team comments with Sked Social

Team comments

Collaborate seamlessly with internal comments to craft perfect responses for high-stakes or sensitive situations.
Response templates with Sked Social

Response templates

Quickly reply to FAQs by building templated responses from your knowledge base, allowing your customer service team to handle repetitive queries in just a click.
Automated AI responses with Sked Social

AI responses

Save time with AI-assisted responses that feel personalized and authentic.
UGC library with Sked Social

UGC library

Get notified when people tag you in posts and easily import any UGC into Sked Library, complete with captions and user attribution.
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Made for teams that manage it all

Agencies

Stay on top of client accounts by managing all messages across platforms in one unified stream, ensuring a positive customer experience.

Agency features
Multi-location brands

Ensure every location’s audience gets fast, localized responses with streamlined team communication.

Multi-location features
Enterprise brands

Strengthen your brand with consistent, high-quality customer communication across every channel, powered by scalable tools and seamless team collaboration.

Enterprise features
Track performance with Sked Social

Hear it from Sked customers

“Possibly the biggest game-changer is Sked's approvals flow. My clients have been on a tour of approvals processes with me and we all agree, Sked's approvals process is the most user-friendly and best for team collaboration.”
Jenessa S.
SMALL-Business
“Sked has been fantastic for our company in managing our SM and Google presence. It has also reduced our time spent with manual processes, allowing us to serve our clients better and giving them more value so we can keep our fees conservative and put our focus on high-value business development opportunities.”
Sarah P.
SMALL-Business
“Sked Social is an excellent social media management tool that has greatly simplified the process of scheduling and managing content across multiple platforms.“
Conor B.
Mid-Market

Take control of your conversations

Save time, improve response speed, boost collaboration and never miss a beat.
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You got questions, we've got answers

How do I assign messages to other team members in Sked’s social inbox?

Click on a conversation in Sked Inbox, then click on the Assign conversation icon on the top right of the conversation window, and select a team member from the dropdown list.

Can Sked automate message replies?

Not fully, but you can create one-click responses for FAQs to improve response times for repetitive queries.

Can I control who has access to specific profile messages?

Yes! Sked lets you set up custom permissions, giving you full control over who can access and respond to messages.

Which channels can I add to Sked’s all-in-one inbox?

Platforms supported by Sked’s unified social media inbox include Instagram, Facebook, TikTok comments, LinkedIn, and Google Business Profile.

Which types of interactions can I manage in Sked’s social inbox?

Sked Inbox currently supports the following types of social interactions and messages:

  • Instagram direct messages, story mentions, post comments and tagged posts
  • Facebook Pages direct messages, mentions and comments on posts
  • TikTok comments
  • LinkedIn Company page comments and mentions
  • Reviews on Google Business Profile locations and questions posted to your profile

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