With a centralized inbox, you'll never miss a beat

Sked Social’s centralized inbox lets you manage comments, DMs, and tagged posts from one dashboard—no more app-hopping or lost logins. With internal notes, conversation assignments, and AI-assisted responses, your team can keep engagement fast and efficient so you never miss a beat.
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Sked's all-in-one powerful centralized inbox

Reply faster and build deeper connections with an easy-to-use social media inbox

Multi-channel analytics with Sked Social
Team up
Use internal comments and team tagging to streamline teamwork.
Competitor insights with Sked Social
Engage faster
Speed up your workflow with one-click responses and AI-powered suggestions.
Custom reports with Sked Social
Source content
Save UGC from mentions and tagged posts straight to your Sked Library—without leaving the inbox.

A centralized inbox for all of your social media profiles

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Trusted by world-class brands

All your messages in one place

Stay on top of conversations with a centralized inbox that makes it easy to manage messages across all your channels.
Filter messages by platform, account, or type
Save or assign messages with a click so the right team member handles them
Route approvals to upper management instantly
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Track performance with Sked Social
Track performance with Sked Social

Real-time message visibility

Never miss an important conversation with Sked’s live inbox updates.
See upcoming messages without switching between apps
Create and use auto-reply templates for one-click responses to FAQs
Reduce notification chaos with a streamlined, organized workflow
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Seamless collaboration

Bring your team together with a shared inbox designed for smooth communication and efficient teamwork.
Assign tasks, tag stakeholders, and use internal notes for coordinated responses
Keep your inbox clean by filtering and hiding completed conversations
Support unlimited team members, ensuring seamless collaboration at any scale
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Stay on top of your inbox with Sked Social
Outperform your goals and competitors with Sked Social

Repurpose tagged posts

Turn mentions into content gold with minimal effort. See every post you're tagged in and save it directly to your UGC Library—captions and user attributions included—all from your inbox.
See every post you’ve been tagged in, delivered straight to your inbox.
Save UGC directly to your content library.
Keep captions and user attributions intact, so your content always has the context it needs.
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A stronger community starts with a smarter inbox

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Everything you need to streamline audience engagement

Unified inbox with Sked Social

Centralized communication

Manage all customer interactions from Instagram, Facebook, TikTok, LinkedIn, and Google Business Profile in one organized spot.
Team tagging with Sked Social

Team tagging

Assign messages to the right team members with a click so every inquiry gets the quick attention it needs.
Collaborate on team comments with Sked Social

Team comments

Work together more smoothly with internal comments, making it easy to tackle sensitive or high-priority messages as a team.
Response templates with Sked Social

Response templates

Reply to FAQs faster with templated responses, helping your team handle repetitive questions quickly and efficiently.
Automated AI responses with Sked Social

AI responses

Use AI-assisted responses that feel personalized and authentic while cutting down response time.
UGC library with Sked Social

UGC library

Automatically save tagged posts to your UGC library, complete with captions and attribution for easy repurposing.
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Made for teams that manage it all

Agencies

Stay on top of client accounts by managing all messages across platforms in one unified stream, ensuring a positive customer experience.

Agency features
Multi-location brands

Ensure every location’s audience gets fast, localized responses with streamlined team communication.

Multi-location features
Enterprise brands

Strengthen your brand with consistent, high-quality customer communication across every channel, powered by scalable tools and seamless team collaboration.

Enterprise features
Track performance with Sked Social

Hear it from Sked customers

“Possibly the biggest game-changer is Sked's approvals flow. My clients have been on a tour of approvals processes with me and we all agree, Sked's approvals process is the most user-friendly and best for team collaboration.”
Jenessa S.
SMALL-Business
“Sked has been fantastic for our company in managing our SM and Google presence. It has also reduced our time spent with manual processes, allowing us to serve our clients better and giving them more value so we can keep our fees conservative and put our focus on high-value business development opportunities.”
Sarah P.
SMALL-Business
“Sked Social is an excellent social media management tool that has greatly simplified the process of scheduling and managing content across multiple platforms.“
Conor B.
Mid-Market

Take control of your conversations

Save time, improve response speed, boost collaboration and never miss a beat.
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You got questions, we've got answers

How do I assign messages to other team members in Sked’s social inbox?

Click on a conversation in Sked Inbox, then click on the Assign conversation icon on the top right of the conversation window, and select a team member from the dropdown list.

Can Sked automate message replies?

Not fully, but you can create one-click responses for FAQs to improve response times for repetitive queries.

Can I control who has access to specific profile messages?

Yes! Sked lets you set up custom permissions, giving you full control over who can access and respond to messages.

Which channels can I add to Sked’s all-in-one inbox?

Platforms supported by Sked’s unified social media inbox include Instagram, Facebook, TikTok comments, LinkedIn, and Google Business Profile.

Which types of interactions can I manage in Sked’s social inbox?

Sked Inbox currently supports the following types of social interactions and messages:

  • Instagram direct messages, story mentions, post comments and tagged posts
  • Facebook Pages direct messages, mentions and comments on posts
  • TikTok comments
  • LinkedIn Company page comments and mentions
  • Reviews on Google Business Profile locations and questions posted to your profile

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