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Customer story

Ampersand Social

How a boutique East Coast Canadian agency scaled to 40+ client brands by making Sked the operational backbone of the agency.

  • 40+
    client brands managed
    Ampersand operations, 2025
  • 3 years
    in business
    Company milestone, 2025
Ampersand Social team planning a multi-brand campaign in Sked Social

Meet Ampersand Social

Ampersand Social is a boutique social media agency that just celebrated its third anniversary. Despite being based on Canada's East Coast (where, as they put it, things can feel "10 years behind Toronto or Vancouver"), they're working at the cutting edge of digital marketing.

But before adopting Sked Social, their workflows looked very different. Multiple schedulers, approvals over email, and a patchwork of client Slack threads. The result? Too much time wasted on admin, not enough on strategy.

The challenge: a fast-growing agency at a tipping point

Like many fast-growing agencies, Ampersand Social was at a tipping point. Their team was juggling three schedulers, two approval tools, and client communications strung across inbox threads. Every new client meant more tool-switching, more admin, and less time on the strategic work that actually drives results.

Sked Social changed the game and became the operational backbone of the agency almost overnight.
– Salomé Thériault, CEO & Founder, Ampersand Social

How Sked Social became the operational backbone

Consolidating on Sked took a weekend. Client onboarding time dropped. The team now spends the first hour of every Monday on strategy, not tool-switching. Approvals happen inside Sked's no-login review portals: clients open a branded link, approve or comment, and the post ships.

What the team uses daily

Four features that earn their place.

  • No-login client approvals

    Send a branded review link to any stakeholder. They click, comment, approve. No Sked account needed.

  • Multi-brand calendars

    One view across 40+ client brands. Filter by account, team member, pillar, or campaign.

  • Smart assist

    Trained on each client's Brand Kit. First drafts sound like the client, not a template.

  • Cross-channel analytics

    Weekly reports per client, drafted by AI in their brand voice, white-labelled for delivery.

Results in the first year on Sked

Efficiency, growth, and happy clients.

1 hub
Replaces 3 schedulers + 2 approval tools
consolidated onto Sked
Monday
Back to strategy
instead of tool-switching

Since adopting Sked Social, Ampersand Social has reduced tool sprawl, cut client onboarding time, and reclaimed the first hour of every week for strategy, the work that actually grows the agency.

Let everyone post. Keep every post on-brand.

Schedule, publish, listen and report in one place, with login-free approvals for every stakeholder and client. Try Sked free for 14 days, no credit card required.

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