How Ampersand Social scaled faster and smarter with Sked Social

"Time is money. Sked cut out the messy steps in between and gave us one place for everything—it’s been life changing."
Sarah Reeder, Senior Social Media Manager at Ampersand Social Co.
10+ hrs
100s hrs
$1000s

Meet Ampersand Social

  • Business type: Social Media Agency
  • Location: New Brunswick, Canada
  • Number of client managed: 30+
  • Team members using Sked: 10+

‍The Challenge: Like many fast-growing agencies, Ampersand Social was at a tipping point.

Ampersand Social is a boutique social media agency that just celebrated its third anniversary. Despite being based on Canada’s East Coast—where, as they put it, things can feel “10 years behind Toronto or Vancouver”—they’re working at the cutting edge of digital marketing.

But before adopting Sked Social, their workflows looked very different.

  • Manual reporting: Dozens of detailed client reports created by hand every month.

  • Disconnected tools: Google Sheets, Slack, and email chains to manage approvals and content calendars.

  • Inefficiency at scale: As client demand grew, their systems couldn’t keep up.

The result? Too much time wasted on admin, not enough on strategy.

Content approvals were scattered across platforms.
Reporting was eating up hours every month and not scalable.
Miscommunication risks were rising as the client roster expanded.
We were growing so fast, and we just couldn’t keep up. We used to laugh (and cry) about how we were doing everything by hand—it was basically a full-time job.
“
Salomé Thériault, CEO & Founder
AMPERSAND SOCIAL

Sked Social changed the game and became the operational backbone of the agency almost overnight.

  • All-in-one workflow: Approvals, scheduling, and collaboration now live in one hub. No more bouncing between Google Sheets, Slack, and inboxes.
  • Reporting, automated: What used to take hours every month is now delivered instantly—with quarterly deep dives supported by Sked’s analytics.
  • Client-friendly data: Reports are simple, visual, and easy to understand, making client conversations smoother and more strategic.
  • Partnership, not just software: From beta features to responsive support, the Sked team became an extension of Ampersand’s operations.

Ampersand's favorite Sked features

Unlimited visibility:
Sarah, the team’s self-described “Sked Queen,” can view and troubleshoot all client accounts in one dashboard

Approvals made easy: Tagging teammates directly in Sked keeps everything moving without extra back-and-forth.

Reporting with impact: Automated analytics help prove what’s working (and what’s not) in a way that clients can actually understand.

The Results: Efficiency, Growth, and Happy Clients

Since adopting Sked Social, Ampersand Social has:

  • Streamlined 30+ accounts into one central hub.‍
  • Cut hours of manual reporting from their team’s workload every month.‍
  • Improved client experience with clear, automated reports and real-time transparency.
  • ‍Strengthened their operations to scale faster and take on more clients without adding overhead.

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