Lizzy Pepper brings 21 years of marketing experience to her boutique agency, with a Bachelor of Commerce from RMIT Melbourne. Her business centers on strategic marketing for small businesses, with 90-95% of her work focused on social media management for tourism and event clients including resorts, tour operators, local businesses and an arts event.
But like many marketing professionals who graduated before social media existed, Lizzy initially found the medium intimidating—until she discovered how much she loved the strategic, project-based nature of social media management.
Before adopting Sked Social seven years ago, her workflow looked very different:
Before adopting Sked Social seven years ago, Lizzy’s workflow was a patchwork of basic tools and manual tasks that made it difficult to stay organized or plan ahead.
As someone recently diagnosed with ADHD inattentive type, Lizzy discovered that social media management suits her brain perfectly—but only with the right organizational systems in place.
Managing 6-8 client accounts across the tourism sector means juggling diverse content needs, from regional tourism promotion to resort marketing and local business engagement. Each client requires consistent posting, strategic planning, and regular performance analysis.
Without proper tools, the work became overwhelming rather than energizing.
The challenge wasn't just about scheduling posts—it was about creating a sustainable workflow that allowed for strategic thinking while managing multiple accounts efficiently.
- Manual posting limitations: Basic tools couldn't schedule posts or handle line breaks in captions
- Inefficient content sharing: Difficulty resharing photos and managing content across multiple accounts
- Limited strategic planning: Reactive posting without the ability to visualize content flow
- Time-consuming reporting: Manual data collection for client performance reviews
The result? Less strategic thinking, more manual work, and missed opportunities for data-driven optimization.