Features
Why Sked?
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Use Sked Inbox to answer DMs, comments, and tagged posts across your favorite social platforms as a team - all from a unified inbox.
Hit and maintain “inbox zero” by prioritizing, triaging and replying to messages and reviews as a team
Build a brand people want to engage with by replying to DMs, comments, and mentions fast — using one-click replies and AI-assisted responses
Turn UGC from mentions and tagged-in posts into new content with a couple of clicks — without leaving Sked Inbox
"I've worked with a lot of planning software and Sked is definitely the most complete and by far my favorite. I recommend Sked without hesitation!"
Get a unified inbox for Instagram, Facebook, TikTok, LinkedIn, and Google Business Profile
See DMs, mentions, and comments for your favorite social platforms in one place
Manage engagement for multiple social platforms, brands, and clients — without leaving Sked Inbox
Help the right people respond quickly by saving and assigning important messages to members of your social media team
Use internal comments to craft the perfect response in high-stakes situations as a team
Save time with AI-assisted responses, and one-click saved replies to frequently asked questions
See when fans and followers tag you in posts across your favorite platforms
Import any content that mentions you into Sked Library, along with captions and user attribution
Add your touch and schedule it to auto-publish across all of your favorite channels
"Sked was the natural choice for our team. It's so user-friendly and intuitive that it ticks every box. Plus, it's genuinely a joy to use."
"I love that there is a mobile app and a desktop version! It makes it easy to monitor in house, or on the go allowing me more freedom."
"Sked has made it possible to reach our audiences and report on our efforts quicker and easier than ever before."
Sked Inbox is included with all plans and requires no setup. Connect your Instagram, Facebook, LinkedIn, TikTok, or Google Business account to Sked, and Inbox will automatically sync comments, messages, and reviews. If you don't see your account, reconnect it in Manage Social Account.
Platforms supported by Sked’s unified social media inbox include Instagram, Facebook, TikTok, LinkedIn, and Google Business Profile.
Sked Inbox currently supports the following types of social interactions and messages:
Click on a conversation in Sked Inbox, then click on the Assign conversation icon on the top right of the conversation window, and select a team member from the dropdown list.
To leave team comments in Sked Inbox, toggle the Internal comment option in the Reply box. To tag a team member, type @ to select from the internal user list.
Posts that your brand has been @mentioned or tagged in will be labeled as a Tagged conversation in Sked Inbox. You’ll be able to see who tagged you, and respond with a comment. You can also view the post from Inbox, save the media to your Library (along with caption and attribution), or create a post with the media.
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