Case Study: Tiff Ng The Social Story - Sked Social

Unlocking Workflow Efficiencies as a Social Media Agency with Tiff Ng from The Social Story 

June 22, 2023
David Olsen

Juggling multiple platforms and tools to manage your clients’ social media presence can be tricky and time-consuming. This is where Sked can help!

As a social media freelancer or agency owner, juggling multiple platforms and tools to manage your clients’ social media presence can be tricky and time-consuming. 

From content planning and scheduling calendars, to approvals and analytics, it can be overwhelming, especially when a client’s business success is on the line. Plus, finding your niche as a social media agency is what will help you stand out and attract the right kind of clients.

That's exactly what Tiff Ng, the founder of The Social Story, has done. She's carved out her place as the go-to social media marketing agency for purpose-driven businesses who want to tell their stories in meaningful ways on social media. 

The Social Story is putting the social back into social media. 

Tiff believes in using social media to build authentic connections between brands and their customers, encouraging their clients to move beyond superficial metrics and churning out content for the sake of it, encouraging businesses to foster communities through purpose-driven storytelling instead.

With so much at stake, The Social Story needed a social media management platform that is reliable, easy to use, and can scale as their client base grows. With the help of Sked Social, the team has been able to unlock efficiencies, uncover meaningful performance insights, and even expand their roster of clients, too. 

We sat down with Tiff to find out more about her journey launching her own agency, what it takes to deliver a stand-out client experience, and the challenges she has faced along the way. 

How Sked Social is helping The Social Story scale with confidence 

To grow her agency, Tiff was on the hunt for a scheduling platform that could guarantee posts go out on time, every time. She was also looking to improve the workflow and interconnectivity of her remote team, while also providing the latest functionality to keep her on top of all things social. 

Download The Social Story's case study below.

Learn how Tiff solved two key challenges for her agency:

1) Building a team and utilizing time

2) Coping with a growing client base

Sked Social is your all-in-one social media management platform

Brands and agencies with an eye for aesthetics use Sked Social to plan, schedule, and engage customers with visual content — On Instagram, Facebook, TikTok, Twitter, YouTube, Pinterest, LinkedIn, and more.

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