
The social-first GA4 guide for agencies
GA4 wasn't built for social teams. Here's how agencies get a post-level, client-ready read on attribution without cross-referencing tools by hand.
Social media strategy, platform changes, and the workflows behind the teams that publish at scale.
Understanding that social media isn't just about producing content that the algorithm likes is the key to doing just that. By creating something audiences value enough to return to, participate in, or even miss if it disappears, you’re creating true longevity for your brand.
The way most agency approval processes get built: they don't. Someone screenshots it. It works fine for a while, until it doesn't, and by then you're 14 clients deep into a system that was never designed to be one.The good news is that building an approvals process that…
From building standout UGC campaigns to calling out the biggest mistakes in influencer marketing, Ruby Haines shares the practical lessons shaping her approach to social media, creativity and content that people actually engage with.

For a profession built around connection, social media can be surprisingly isolating. Not just because you're physically working alone (although many social media managers are), but because much of the work happens in a space that other people don't fully understand.

The approval process is where most agency client relationships quietly fall apart. Not dramatically, but in the way where posts go live with last month's pricing, nobody can find the thread where the client said yes, and your account manager is playing detective at 9am on Monday.
Audiences can tell when a brand is sharing something because it matters and when it's sharing something because the schedule says it should. Because the bottom line is this: no amount of content, creative tools, or copywriting skill can compensate for a genuine point of view.
Social media doesn't reward perfect anymore. Frankie Butler explains why brands need to stop over-curating, start making people feel something, and trust creative instinct just as much as the data.
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