The Challenge: Like many fast-growing agencies, Ampersand Social was at a tipping point.
Ampersand Social is a boutique social media agency that just celebrated its third anniversary. Despite being based on Canada’s East Coast—where, as they put it, things can feel “10 years behind Toronto or Vancouver”—they’re working at the cutting edge of digital marketing.
But before adopting Sked Social, their workflows looked very different.
- Manual reporting: Dozens of detailed client reports created by hand every month.
- Disconnected tools: Google Sheets, Slack, and email chains to manage approvals and content calendars.
- Inefficiency at scale: As client demand grew, their systems couldn’t keep up.
The result? Too much time wasted on admin, not enough on strategy.